Returns & Exchanges

At Undergold World Wide, we want to ensure you are completely satisfied with your streetwear essentials. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all Undergold tags and security seals remain intact and untampered.

3

Ship It Back

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Quality Check & Refund

Once our warehouse team inspects the returned garments, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing